Thank you for your feedback. We sincerely apologize for the image error that caused this issue. For full clarity: had a standard return been processed, we would have fully covered the return shipping cost, as is our policy for seller errors. The solution we offered was a full refund upon return or an exchange. As the bracelet is a higher-value, crafted item, a refund without return is not feasible. We truly regret the inconvenience and have corrected the listing. Please contact us directly with any future concerns—we’re here to help.